Privacy Policy

Your privacy is important to us. This Privacy Policy describes how Tera Bhai Entertainment (“we”, “us”, or “our”) collects, uses, discloses, and safeguards your information when you play our mobile game (“Game”), available on Google Play and Apple App Store.

1. Information We Collect

We collect the following types of data:

1.1. Personal Data (if provided by user)

  • Name
  • Email address
  • Social media handles (if connected via Facebook, Apple, or Google sign-in)
  • In-game purchases and related billing data (handled by Apple/Google, not stored directly)

We do not collect personally identifiable information unless you voluntarily provide it through support requests or optional account features.

1.2. Automatically Collected Data

  • Device data: Device model, OS version, device language, time zone, country
  • Usage data: Game sessions, levels completed, features used, in-app behavior
  • IP address
  • Advertising ID (Google Advertising ID / Apple IDFA)
  • Crash logs and diagnostics

1.3. Analytics & Advertising Data

Through third-party SDKs, we may collect:

  • Clicks on ads and ad impressions
  • Rewarded video completions
  • Retention and engagement metrics
  • Revenue events tied to ad views or in-app purchases

2. How We Use Your Information

We use your data for the following purposes:

  • To operate and maintain the Game
  • To analyze gameplay and improve features
  • To deliver in-game content and updates
  • To show non-personalized or personalized advertisements
  • To manage bug reports, crashes, and technical performance
  • To respond to user inquiries or support requests
  • To comply with legal obligations

3. Legal Basis for Processing (GDPR Users)

If you are located in the European Economic Area (EEA), our legal bases for collecting and using personal data are:

  • Consent (for personalized ads and email contact)
  • Contract (to provide the service you requested)
  • Legal obligation (to comply with applicable laws)
  • Legitimate interest (game improvement, user analytics)

4. Third-Party Services

We use the following third-party tools that may collect and process data:

Analytics & Crash Reporting

  • Google Firebase
  • Unity Analytics

Advertising

  • IronSource

These services may collect data directly from your device under their own privacy policies. We encourage you to review them:

5. Children’s Privacy

Our Game is not directed to children under the age of 13, or under 16 in the European Union, and we do not knowingly collect data from children. If we discover that we have collected data from a child without parental consent, we will take steps to delete it.

Parents can contact us at info@terabhai.com to review or delete their child’s data.

6. Data Retention

We retain data for as long as necessary to:

  • Provide the Game and related services
  • Improve performance and user experience
  • Meet legal and regulatory requirements

After this period, data is securely deleted or anonymized.

7. User Rights

Depending on your location, you may have rights under privacy laws such as GDPR or CCPA:

  • Access the data we store about you
  • Correct inaccurate data
  • Delete your data (“Right to be Forgotten”)
  • Object to or restrict certain processing
  • Withdraw consent (for personalized ads, etc.)
  • Data portability

To exercise these rights, email us at: info@terabhai.com

8. Opt-Out Options

You may opt out of data collection or advertising features:

  • Android: Settings > Google > Ads > Opt out of Ads Personalization
  • iOS: Settings > Privacy > Tracking > Disable tracking for our app
  • You can also reset your Advertising ID from your device settings

9. Data Security

We take appropriate measures to secure your data, including encryption, access control, and secure server hosting. While we strive to protect your data, no method of transmission over the Internet is 100% secure.

10. International Data Transfers

Your data may be transferred to and stored on servers located outside your country. If you are located outside the United States or EU, note that we process data in jurisdictions that may not have the same data protection laws as your own.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our data practices. We encourage you to review this page periodically. We will notify users of major changes via in-app notice or app updates.

12. Contact Us

If you have any questions about this Privacy Policy, or want to exercise your privacy rights, please contact us at:

Email: info@terabhai.com